• Home
  • About Us
  • Our Members
    • Members profiles
    • Executive & Sub Committee
    • Honorary Members
  • Members Cities
    • Auckland
    • Wellington
    • Christchurch
  • News
    • Events
    • News
    • Historical Gallery
  • Partners
  • Affiliates
    • Professional Affiliates
    • Business Affiliates
    • Social Affiliates
  • Calendar
  • How to Apply
  • Contact Us
hcsnz_logo
  • Home
  • About Us
  • Our Members
    • Members profiles
    • Executive & Sub Committee
    • Honorary Members
  • Members Cities
    • Auckland
    • Wellington
    • Christchurch
  • News
    • Events
    • News
    • Historical Gallery
  • Partners
  • Affiliates
    • Professional Affiliates
    • Business Affiliates
    • Social Affiliates
  • Calendar
  • How to Apply
  • Contact Us

Instagram News

lesclefsdornz

Hotel Concierge Society of NZ - Les Clefs d'Or
🗝 #lesclefsdornz #yourkeytoeverything 🗝

On Tuesday, 17 February, Les Clefs d’Or Auckland m On Tuesday, 17 February, Les Clefs d’Or Auckland members had the privilege of visiting the Royal New Zealand Yacht Squadron, kindly invited by Henry Glucina, FOH Manager.

New Zealand’s leading yacht club boasts an extraordinary history. Established in 1871, the Squadron is the official home of the America‘s Cup, following Emirates Team New Zealand’s successful defence of the world’s oldest international sporting trophy at the 37th America’s Cup in Barcelona in 2024.

Our members thoroughly enjoyed the occasion, particularly the wonderful insights shared by you and Chris Collins, Historian and Lifetime Member, a remarkable custodian of the Squadron’s legacy.

Having the opportunity to view the America’s Cup, the Louis Vuitton Cup, and the Prada Cup up close was also a memorable highlight.

Our Auckland members very much look forward to recommending your venue to our hotel guests and friends, offering them the opportunity to discover its rich history while enjoying the Lighthouse Café or Members’ Bar, all set against the stunning backdrop of Auckland’s hills and shores surrounding the sparkling Auckland Waitematā Harbour.

In Service Through Friendship & Vive Les Clefs d’Or.

#LesClefsdOrNZ #LesClefsdOr #RNZYS #NewZealand #Auckland
Les Clefs d’Or New Zealand would like to wish @lbo Les Clefs d’Or New Zealand would like to wish @lborneana Luciano Borneana from InterContinental Auckland hotel a Happy Birthday!
#InterContinental #InterContinentalAuckland #LesClefsdOrNZ #LesClefsdOr #Auckland
Congratulations to Bryan Wilkinson, Concierge at G Congratulations to Bryan Wilkinson, Concierge at George hotel Christchurch, on celebrating 20 years with Les Clefs d’Or New Zealand, proudly representing New Zealand and serving internationally since 2006.
In Service Through Friendship & Vive Les Clefs d’Or!
#LesClefsdOrNZ #LesClefsdOr #GeorgeHotel #NewZealand #Christchurch
Kia Ora Colleagues and Friends, Happy Valentine’s Kia Ora Colleagues and Friends,

Happy Valentine’s Day! Wishing you all a day filled with love, happiness, and meaningful moments with those who matter most.

In Service Through Friendship & Vive Les Clefs d’Or

#LesClefsdOrNZ #LesClefsdOr #InServiceThroughFriendship #Newzealand #Valentine
Les Clefs d’Or New Zealand would like to wish Leon Les Clefs d’Or New Zealand would like to wish Leonid Lisichkin from JW Marriott Auckland hotel a Happy Birthday!
#jwmarriott #jwmarriottAuckland #LesClefsdOrNZ #LesClefsdOr #Auckland
Kia Ora Colleagues and Friends, Happy Waitangi Da Kia Ora Colleagues and Friends,

Happy Waitangi Day — New Zealand’s national day, commemorating the signing of the Treaty of Waitangi in 1840 between Māori chiefs and the British Crown. This day recognises the foundation of our nation, honours Māori culture and heritage, and reflects our shared commitment to partnership, respect, and unity. It is a time to come together, acknowledge our history, and look forward to a stronger future for all.

In Service Through Friendship & Vive Les Clefs d’Or

#LesClefsdOrNZ #LesClefsdOr #InServiceThroughFriendship #newzealand #waitangi
Dear Colleagues & Friends, On Tuesday, January 13 Dear Colleagues & Friends,

On Tuesday, January 13th, Les Clefs d’Or members gathered for our Bi-Monthly Meeting, kindly hosted at the Pullman Auckland Hotel.

We want to extend our thanks to Mr Sam Sherer, General Manager and Honorary Les Clefs d’Or Member, and Mr Harry Anderson, Chief Concierge and our Director of Public Relations, for generously providing the venue and for their warm hospitality.

During the meeting, members discussed key updates regarding participation in the 70th UICH Congress in Sydney this coming April, reviewed applications for Les Clefs d’Or intake membership for 2026, and received updates on the development of our new website.
We also shared early discussions and planning for the 2026 Les Clefs d’Or New Zealand Annual General Meeting.

In addition, members were presented with our Financials, Public Relations report and the latest updates on our social media activities, ensuring everyone remains aligned as we move forward together.

In Service Through Friendship & Vive Les Clefs d’Or!

#LesClefsdOrNZ #LesClefsdOr #PullmanAuckland #NewZealand #Auckland
Les Clefs d’Or New Zealand would like to wish Andy Les Clefs d’Or New Zealand would like to wish Andy Xu from InterContinental Auckland hotel a Happy Birthday!
#InterContinental #InterContinentalAuckland #LesClefsdOrNZ #LesClefsdOr #Auckland
We are delighted to announce our upcoming Les Clef We are delighted to announce our upcoming Les Clefs d’Or Auckland members’ meeting.

Location:  Pullman Auckland
When: Tuesday,  January 13th 2026
Time: 16:30 – 18:30 hours

We would like to thanks the team at Pullman Auckland for kindly hosting this Les Clefs d’Or New Zealand bi-monthly meeting. 

We look forward to reconnecting with our Auckland members and sharing an enjoyable and inspiring evening together.

In Service Through Friendship – Vive Les Clefs d’Or

#LesClefsdOrNZ #LesClefsdOr #Auckland #Pullman #InServiceThroughFriendship
Dear Colleagues & Friends Les Clefs d’Or New Zeal Dear Colleagues & Friends

Les Clefs d’Or New Zealand wishes you a Happy New Year.

We wish you a joyful celebration surrounded by your family and friends.

In Service Through Friendship & Vive Les Clefs d’Or 

#LesClefsdOrNZ #LesClefsdOr #InServiceThroughFriendship #HotelConcierges 
#YourKeyToEverything NewZealand HappyNewYear
Dear Colleagues & Friends Les Clefs d’Or New Zeal Dear Colleagues & Friends

Les Clefs d’Or New Zealand wishes you a Merry Christmas.

We hope you have a wonderful time celebrating with your family and friends.

In Service Through Friendship & Vive Les Clefs d’Or 

#LesClefsdOrNZ #LesClefsdOr #InServiceThroughFriendship #HotelConcierges 
#YourKeyToEverything
Kia Ora Colleagues and Friends, On Thursday, Dece Kia Ora Colleagues and Friends,

On Thursday, December 18th, Les Clefs d’Or New Zealand was delighted to host our Christmas Networking Event 2025 at the Pullman Auckland.

We extend our sincere gratitude to Mr Sam Sherer, General Manager and Honorary Les Clefs d’Or member, as well as to Mr Harry Anderson, Chief Concierge and our Director of Public Relations, and their dedicated team for making this wonderful event possible. It was truly a pleasure to see our members and industry colleagues come together to connect, reflect, and celebrate the year that has been.

Our President, Mr Gustavo Concha, shared an overview of the key events and achievements of 2025, including the exciting news that ten Les Clefs d’Or New Zealand members have already registered to attend the 70th UICH International Congress, to be held in Sydney in April 2026. This marks the largest New Zealand delegation since the founding of Les Clefs d’Or New Zealand in 1994.

In addition, Les Clefs d’Or New Zealand was proud to donate NZD 3,000 to the I Am Hope Foundation, a charitable organisation dedicated to supporting youth mental health in Aotearoa. The foundation encourages open conversations around mental well-being, normalises seeking help, and provides free counselling sessions for individuals aged 25 and under, as well as educational presentations in schools and communities. We were honoured to welcome Noah Jones, I Am Hope Ambassador, who delivered a powerful and inspiring address to our guests.

We sincerely thank all our members, partners, and supporters for their continued commitment to our association and the values we uphold. We look forward to an exciting and prosperous 2026.

In Service Through Friendship & Vive Les Clefs d’Or

#LesClefsdOrNZ #LesClefsdOr #PullmanAuckland #IAmHope #InServiceThroughFriendship
Les Clefs d’Or New Zealand would like to wish Gust Les Clefs d’Or New Zealand would like to wish Gustavo Concha @gustavoconchanz from the Hilton Auckland a Happy Birthday!

#Hilton #HiltonAuckland  #LesClefsdOrNZ #LesClefsdOr #InServiceThroughFriendship #HotelConcierges
#YourKeyToEverything #NewZealand #Auckland
Congratulations to Kent Gumapac @kent_gumapac , Se Congratulations to Kent Gumapac @kent_gumapac , Senior Concierge at Horizon Auckland hotel, on celebrating 2 years with Les Clefs d’Or New Zealand, proudly representing New Zealand and serving internationally since 2023.
In Service Through Friendship & Vive Les Clefs d’Or!
#LesClefsdOrNZ #LesClefsdOr #HorizonAuckland #InServiceThroughFriendship #HotelConcierges 
#YourKeyToEverything #NewZealand #Auckland
Congratulations to Jason Eade, @jasoneadenz1 Chief Congratulations to Jason Eade, @jasoneadenz1 Chief Concierge at InterContinental Wellington hotel, on celebrating 19 years with Les Clefs d’Or New Zealand, proudly representing New Zealand and serving internationally since 2006.
In Service Through Friendship & Vive Les Clefs d’Or!
#LesClefsdOrNZ #LesClefsdOr #InterContinentalWellington #InterContinental #InServiceThroughFriendship #HotelConcierges 
#YourKeyToEverything #NewZealand #Wellington
Les Clefs d’Or New Zealand would like to wish Brya Les Clefs d’Or New Zealand would like to wish Bryan Wilkinson from George Christchurch hotel a Happy Birthday!

#George #GeorgeChristchurch  #LesClefsdOrNZ #LesClefsdOr #InServiceThroughFriendship #HotelConcierges
#YourKeyToEverything #NewZealand #Christchurch
On Tuesday, November 18th, we had the pleasure of On Tuesday, November 18th, we had the pleasure of experiencing the newly opened Japanese teppanyaki restaurant, @kureta_auckland , located at the @jwmarriottauckland 

Our sincere thanks to the hotel management for inviting our Les Clefs d’Or Auckland members to enjoy a full omakase journey. From beautifully balanced flavours to refined presentation, each course showcased the harmony between Japanese culinary craftsmanship and New Zealand’s exceptional local ingredients.

A special thank you to Head Chef Aki, whose thoughtfully curated menu and exquisitely crafted dishes created an intimate and memorable dining experience. His commitment to simplicity, precision, and the refined art of teppanyaki brings something truly special to Auckland’s Japanese dining scene.

It was a wonderful evening of connection, culture, and a shared passion for exceptional hospitality.

In Service Through Friendship & Vive Les Clefs d’Or!

#LesClefsdOr #LesClefsdOrNewZealand #JWMarriottAuckland #Concierge #KuretaAuckland #Teppanyaki #Omakase #InServiceThroughFriendship
Congratulations to Rick Karsten, Chief Concierge a Congratulations to Rick Karsten, Chief Concierge at Grand Millennium Auckland hotel, on celebrating 7 years with Les Clefs d’Or New Zealand, proudly representing New Zealand and serving internationally since 2018.

In Service Through Friendship & Vive Les Clefs d’Or!

#LesClefsdOrNZ #LesClefsdOr #GrandmillenniumAuckland#InServiceThroughFriendship #HotelConcierges 
#YourKeyToEverything #NewZealand #Auckland
Kia Ora Colleagues and Friends, Les Clefs d’Or Ne Kia Ora Colleagues and Friends,

Les Clefs d’Or New Zealand proudly congratulates our Active Member and Director of Membership, @lborneana Luciano Borneana, Chief Concierge at @intercontinental.auckland InterContinental Auckland, for being awarded Winner of the Concierge Category at the 2025 HM Aotearoa–Pacific Awards.

This remarkable achievement recognises Luciano’s dedication, professionalism, and passion for the art of hospitality. His commitment to excellence continues to inspire our members across New Zealand and beyond.

Congratulations, Luciano. We are incredibly proud of you. 

In Service Through Friendship & Vive Les Clefs d’Or

#LesClefsdOr #LesClefsdOrNewZealand #Concierge #GoldenKeys #HospitalityExcellence #HMAwards #AotearoaPacific #InterContinentalAuckland
Congratulations to Luciano Borneana, Chief Concier Congratulations to Luciano Borneana, Chief Concierge at InterContinental Auckland Hotel, on celebrating 7 years with Les Clefs d’Or New Zealand, proudly representing New Zealand and serving internationally since 2018.
In Service Through Friendship & Vive Les Clefs d’Or!
#LesClefsdOrNZ #LesClefsdOr #InterContinental#InterContinentalauckland#InServiceThroughFriendship #HotelConcierges 
#YourKeyToEverything #NewZealand #Auckland
Follow on Instagram

contact us

Thank you for visiting our website on behalf of Les Clefs d’Or New Zealand. If you need any assistance, please don’t hesitate to contact me directly or any of our members, who will be delighted to assist you with any queries that you may have.

contact us

Facebook

Instagram

Linkedin

Designed by Elegant Themes | Powered by WordPress